Privacy Policy
Last updated: March 2026
- Introduction
This Privacy Policy explains how Haashwear collects, uses, stores, and protects your personal information when you use our website, purchase products, or communicate with us.
We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
By using our website or purchasing from Haashwear, you consent to the practices described in this policy.
- Information We Collect
When you interact with our website or services, we may collect the following information:
Personal Information
This includes information that can identify you directly, such as:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed through secure third-party payment providers)
Order Information
When you place an order, we collect:
- Products purchased
- Order history
- Delivery details
- Size or product specifications if applicable
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Device type
- Browser type
- Pages visited
- Cookies and usage data
This information helps us improve the website experience and maintain security.
- How We Use Your Information
Your information may be used for the following purposes:
- Processing and fulfilling orders
- Communicating about purchases or enquiries
- Providing customer support
- Delivering products to you
- Improving our website and services
- Sending updates, promotions, or newsletters (only if you opt in)
We do not sell or rent your personal information to third parties.
- Payment Security
All payments are processed through secure third-party payment providers.
Haashwear does not store your credit card or banking details on our servers.
Payment processors handle all financial information using industry-standard security systems.
- Sharing Information
We may share limited information with trusted third parties only when necessary to operate our business, including:
- Courier and shipping companies
- Payment processors
- Website hosting providers
- Email service providers
These partners only receive the information required to perform their service.
- Cookies
Our website may use cookies to:
- Remember user preferences
- Analyse website traffic
- Improve website performance
You may disable cookies in your browser settings, although some website functions may not work properly.
- Data Security
We take reasonable technical and organisational measures to protect personal information from:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
While we strive to protect your data, no online system can be guaranteed to be completely secure.
- Your Rights
Under POPIA, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data where legally permitted
- Withdraw consent for marketing communications
Requests may be sent to us using the contact details below.
- Data Retention
We retain personal information only as long as necessary for:
- Processing orders
- Legal and tax obligations
- Business record keeping
After this period, data may be securely deleted.
- Third-Party Links
Our website may contain links to external websites. Haashwear is not responsible for the privacy practices of third-party websites.
We recommend reviewing their privacy policies before providing personal information.
- Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.
- Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Haashwear
Email: hello@haashwear.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.